Office digitalization is the use by companies of modern opportunities and models of using basic technologies that meet the specific needs of the management of information services, users and employees of IT departments.
A digital solution to office work should be based on a set of technological tools – separate functional units that solve specific problems or automate business processes.
The list of digital tools in a modern office includes:
- Enterprise Social Networking Applications – news feeds, calendars of events and events, communities of interest with the possibility of teamwork or self-organizing expert knowledge bases;
- Collaborative Work Management – in the updated digital environment, these technologies are used to form a rating and reward employees based on various indicators, including KPIs or activity indicators, as well as to conduct surveys and certification of employees, and generate reports;
- Workstream Collaboration – tools for increasing the efficiency of team interaction, integrated into the infrastructure of social networks;
- Content Integration Services – technologies for providing single access points that have common functions and consistently manage dispersed and disconnected repositories (databases, methods for their search and management) of content;
- Insight Engines – a tool for intelligent analysis of documents and related transactions;
- Robotic Process Automation – an intelligent technology for excluding operations that cannot be performed by humans through the scripting layer in integration services;
- Data Literacy is a technology capable of reading, writing and transmitting data in context, with an understanding of data sources and structures, analytical methods and techniques applied.
